Privacy Policy
Effective Date
06/01/2026
I. Information we collect
When you subscribe to our newsletter or reach out to us via contact forms, email, phone, or any other communication method provided on our website, we may collect your name, email address, phone number, the type of enquiry, and any additional details you choose to share with us. In addition, Framer, as our hosting provider, may automatically collect certain technical data for operational and analytical purposes, including IP address, browser type and version, device information, operating system, and usage data such as pages visited and time spent on site. For more information on Framer's data collection practices, please refer to Framer's Privacy Policy.
II. How we use your information
We use the collected information to respond to your inquiries, process orders or reservation requests, and provide customer support; manage newsletter subscriptions and send updates about new projects, studio news, and related information; improve our website functionality and user experience; analyse usage trends and performance; and comply with legal obligations.
III. Legal basis for processing
Depending on your location, our processing of personal data may be based on your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate interests, provided these are not overridden by your rights.
IV. Data sharing
We do not sell or rent your personal data. We may share information only with service providers that support the operation of our website and services (for example, hosting providers, analytics tools, and newsletter platforms), legal authorities where required to comply with applicable laws or valid legal processes, and professional advisors, such as auditors or legal counsel, where necessary for business or compliance purposes.
V. Data retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
VI. Your rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to certain data processing activities, request data portability, and withdraw consent at any time, where applicable. To exercise your rights, contact us at hello@matiz-studio.com. If you believe your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), at www.aepd.es.
VII. Data security
We implement appropriate technical and organisational measures to protect personal data, including encrypted connections (SSL), restricted access, and internal policies to safeguard information. However, no system is completely secure, and we cannot guarantee absolute protection.
VIII. International data transfers
If you are located outside the country where our servers are hosted, your data may be transferred and processed in a country that may not provide the same level of protection as your jurisdiction.
IX. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
X. Children's privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will take steps to delete it.
XI. Newsletter & marketing communications
When you subscribe to our newsletter, we collect and process your email address (and, if voluntarily provided, your name) for the purpose of sending you updates about new projects, studio news, and related information about our work. Our newsletter is sent only with your explicit consent, and you may withdraw this consent at any time by clicking the "unsubscribe" link included in each email or by contacting us directly. We do not share your newsletter subscription data with third parties except service providers necessary to operate the email delivery system.
XII. Compliance with applicable laws
We comply with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and Ley Orgánica 3/2018 (LOPDGDD) for users in Spain and the EU, and other relevant frameworks depending on your jurisdiction.
XIII. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
XIV. Contact us
If you have questions about this Privacy Policy or our data handling practices, please contact us at hello@matiz-studio.com.